Return Policy
Due to the custom nature of printing, once the product has entered production, all sales are final. There are no returns for credit or refund.
Cancellations may be made within our terms of service below only PRIOR to the product entering production.
Privacy Policy
Our postal address is:
PO Box 8429
Seminole, FL 33775
We can be reached via e-mail at contact@fastcolorprinter.com
You can reach us by telephone at 888.828.1561
For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible).
We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, the e-mail addresses of those who make postings to our chat areas, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, fax number, payment information (e.g., credit card number and billing address).
The information we collect is used to notify consumers about updates to our Web site.
With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart.
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.
From time to time, we make the e-mail addresses of those who access our site available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your e-mail address with other companies or organizations, please let us know by calling us at the number provided above.
From time to time, we make our customer e-mail list available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your e-mail address with other companies or organizations, please let us know by calling us at the number provided above.
If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above.
Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizationsThird party vendors show our ads on sites on the internet. Third party vendors use cookies to serve ads based on a user's prior visits to your website. Users may opt out of this by going to the Network Advertising Initiative opt out page.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address.
Upon request we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them , a description of information that we maintain about them.
Consumers can access this information by writing to us at the above address.Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, unique identifiers, transaction information, communications that the consumer/visitor has directed to the site.
Consumers can have this information corrected by writing to us at the above address.
With respect to security: When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site, We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.
Terms of Service
By Placing An Order With Fast Color Printer, Inc. You Agree To The Following Terms:
- Quotations/Estimates
Prices posted on this website are subject to change without notice. Written estimates are good for 30 days. An estimate not accepted within 30 days may be changed.
- Payment Terms
All orders must be prepaid due to the speed of our turnaround.
- Orders
We reserve the right to use its sole discretion in refusing to print anything it deems improper or known to be illegal. We are not liable for any damages resulting from any violation of copyright laws or illegal use of trade names or slogans. The client guarantees the legal title of all matter submitted to us for printing and/or publication.
- Cancellations
Cancelled orders require compensation for incurred costs and related obligations at the time of cancellation. Due to the speed of our turnaround, you may only cancel a job the same business day you place your order. A minimum charge of $35 is applied to jobs cancelled before our evening cutoff time of 6pm. A minimum charge of $50 is applied to jobs cancelled before plating occurs at 8pm. No refunds will be given for orders cancelled after 8pm of the same business day the order was placed.
- Accuracy of Specifications
Quotations are based on the accuracy of the specifications provided. We can requote a job at the time of submission if the art does not conform to the information on which the original estimate was based. Orders placed are, to the client's knowledge correct, and there are no conditions or agreements relating to the order which are not written or accompanying said order.
- Liability
Our liability shall be limited to the stated selling price to the customer of any defective goods, and shall in no event include special, consequential, incidental, indirect or similar damages, including without limitation, lost profits. We warrant that every product manufactured by it meets industry standard for such product and is free of any material defect in workmanship. IT IS EXPRESSLY AGREED THAT THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF FITNESS FOR PARTICULAR USE AND MERCHANTABILITY. We make no other warranty and no actions or words of our officers, employees or agents shall constitute a warranty.
- Indemnification
The customer represents that it has the legal right to produce all printed materials. In the event that a charge, claim or demand, or arbitration, action or proceeding (collectively, a "Claim") is made or commenced against us, based upon, relating to or arising from the alleged wrongful acts of the customers, or alleging that the printing performed or product produced by us and ordered by the customer: (a.) infringes any copyright, patent or other proprietary right of any person; or (b.) contains matter that is libelous, slanderous, defamatory, scandalous or obscene, the customer shall indemnify and hold us harmless from and against any loss, damages, cost and expense arising from or related to the Claim including without limitation; (1.) defending us against any such Claim (2.) paying any judgment or award against the customer; and (3.) reimbursing us for any legal fees and expenses it reasonably incurs in responding.
- Electronic Manuscripts/Images
It is the client's responsibility to maintain a copy of the original computer files, artwork and transparencies. We are not responsible for accidental loss or damage to media supplied by the client or for errors on supplied artwork furnished by the client. Until we can evaluate digital input, no claims or promises are made about our ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. Any additional translating, editing, or programming needed to utilize client-supplied files will be charged at our current rates. We do not archive your work for longer than it takes to produce the final product. Please save your work!
- Alterations/Corrections
Client alterations must be specified in writing and must include all corrections or changes from the original specifications. Such work will be charged at our current rates.
- Prepress Proofs
When requested by the customer, we will submit color proofs for the customer's review and approval. A minimum shipping charge of $25 is required to send a proof via express air shipping. Proofs must be returned to us marked "O.K." or "Revised Proof Required" and signed by the customer. Until the proof is returned, no additional work will be performed. We will not be responsible for undetected production errors if:- Proofs are waived by the client;
- The work is printed per the client's written OK;
- Requests for changes are communicated verbally.
- Color Proofing
Because of differences in equipment, paper, inks, and other conditions between color proofing and production pressroom operations, a "pleasing color" variation between color proofs and the completed job [as determined by generally accepted trade technical methods] is to be expected. When such a variation occurs, it will be considered acceptable performance.
- Overruns/Underruns
We will normally deliver the exact quantity of goods ordered plus a small additional amount. There is no extra charge for the additional amount. In the event of an underrun, we will bill for the actual quantity delivered. The generally accepted trade practice is plus or minus 5%.
- Delivery
Charges for delivery of materials and supplies from the client or the client's supplier to us are not included in quotations unless specified. We are not responsible for delays and/or damage incurred during shipping. Title for finished work passes to the customer upon delivery to the carrier at shipping point; or upon mailing of invoices for the finished work or its segments, whichever comes first.
- Claims
Claims for defects, damages, or shortages must be made by the client in writing no later than 10 calendar days after delivery. If no such claim is made, the client will understand that the job has been accepted. By accepting the job, the client acknowledges that our performance has fully satisfied all terms, conditions and specifications.
- Disputes & Venue
For legal purposes, the venue for any dispute shall be Pinellas County, Florida, USA
- Right to Subcontract
We shall have the right to assign any portion of the work required to another contractor.
- Workmanship Guarantee
We guarantee all orders to be free of defects in workmanship. If any order does not match the generally accepted trade standards, we will reprint the order or issue the customer a refund at our discretion.
- Turnaround Guarantee
We strive on meeting all reasonable deadlines that are agreed upon. We estimate that all orders will be ready to ship within the turnaround time listed under the product you are ordering. Turnaround times are estimated from the time you complete your order with payment. Folded, scored, die cut, or any other jobs that require any production besides printing and cutting may require several extra days.
- Privacy Statement
Any information we collect from order processing or from any inquiries is not shared with any other company. Your information is only used for contact, billing, and shipping purposes. Your credit card information is never stored by us. It is securely stored on Bank of America's servers.
- Samples
We might use your product for samples or advertising purposes.
- Billing
Your credit card bill will read "Mr Color Printer 8888281561."
- Inkjet Proofs
Inkjet and laser prints are known to look substantially different than offset printing. We offer quick turnaround and low prices by printing to a "pleasing color" standard, using standard ink densities. There is no guarantee that your finished piece will match your printed sample. This is due to the varying results from different output devices including inkjet printers, continuous tone proofing devices, and film-based proofs.
- Creative Work
Creative work developed by us is our exclusive property. We must give written approval for all use of this work and for any derivation of ideas from it. If said party wishes to obtain editable files from us, we can deny any request, or negotiate a price to which creatives are valued.
- Changes
We may change, modify, add or remove portions of this policy at any time, and any changes will become effective immediately upon being posted unless we tell you otherwise. This policy was last changed on May 22, 2007.
